Skip to main content

Please note the car park at the surgery is closed on the 25th October 2025 to aid flow of patients and safety in the car park. Blue badge holders will be able to use the car park. Please attend close to your appointment time. Please note eligibility for covid this year is immunosuppressed or over 75

Chineham Medical Practice

“Exceptional care with the right person, in the right place at the right time.”

News

From Wednesday 1 October, we will be extending our online consultation provision from 8am to 6.30pm. This is in line with new NHS England guidance
We also have our new patient charter which sets out what our patients can expect from us and how patients can support us. This can be found here: < You and Your Practice >.
 
As we work together to make improvements there are a few things that you can do to help support us, these are:
Be prepared: Before an appointment, think about writing down your symptoms, what you are worried about and what you want to talk about.
Be on time: Being late for an appointment or being unavailable for a timed call-back can affect other patients.
Cancel if needed: If you can’t go to your appointment, tell us as soon as you can, so we can offer it to someone else.
Use the NHS App or website: If you’re confident using smart phones or computers, you can book or cancel appointments, order repeat prescriptions, and see your test results online.
Turn on notifications: If you use the NHS App, turn on notifications so we can contact you more easily.  Please keep an eye out for messages.
Order repeat medicines on time: Make sure you ask for repeat prescriptions on time, so you don’t run out, and only order what you need.
Join the Patient Participation Group: we have a group of patients who offer feedback on the services we deliver. Our website explains how you can join contactus@chinehamppg.org.uk  
 
If you have any questions, or any feedback regarding the practice please contact us karen.nicholls@nhs.net
 

Use of AI in our Consultations

Our Practice is committed to provide best care possible. From next week to provide an enhanced level of care and improve our efficiency we will be introducing Heidi Health AI to our consultations. This will allow our clinicians to spend more time listening to you, than typing up notes. If you do not wish for Heidi to be used in your appointment, please make the clinician aware.
 
Heidi has been approved by NHS and it adheres to UK compliance, including GDPR and NHS standards such as DCB0129, DTAC and DSPT.

Local and NHS services

Find the service and help you need.

Find other patient services

Latest surgery news

Chineham Friends and Family Test

We want you to have the best possible experience of care. Provide feedback and you can help us improve our services.

Take part in the Chineham Friends and Family Test

“You and Your General Practice”