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Information: Please note all ADHD and Autism referrals (including Right to Choose) are being held by these specialist services until April 2026 before being placed on a waiting list.  This has been at the request of our local ICB.  If you have any concerns – please contact the ICB on hiowicb-hsi.patientexperience@nhs.net

Practice team

Practice management

Karen Nicholls is our practice manager and Mark Garvey is our business manager. They are involved in ensuring the smooth running of the practice and the delivery of a high quality of patient care. 

Receptionists, administrators and secretaries

We have a great team of receptionists who are there to help direct you to the right person depending on your health issue or query.  When our receptionists inquire about the nature of your concern, it is simply to allow us to help you in the best possible way.

Administrators perform a number of tasks that are vital to the smooth running of the practice, including dealing with financial claims, updating patient records, carrying out searches, practice audits, managing referrals and liaising  with other providers of care.

Secretaries are heavily involved in ensuring that referrals are swiftly and appropriately made and have extensive knowledge of the local service providers.

Page published: 5 May 2023
Last updated: 30 September 2025