Practice management
Karen Nicholls is our practice manager and Claudia Sampetru is our business manager. They are involved in ensuring the smooth running of the practice and the delivery of a high quality of patient care.
Receptionists, administrators and secretaries
We have a great team of receptionists who are there to help direct you to the right person depending on your health issue or query. When our receptionists inquire about the nature of your concern, it is simply to allow us to help you in the best possible way.
Administrators perform a number of tasks that are vital to the smooth running of the practice, including dealing with financial claims, updating patient records, carrying out searches, practice audits, managing referrals and liaising with other providers of care.
Secretaries are heavily involved in ensuring that referrals are swiftly and appropriately made and have extensive knowledge of the local service providers.